FAQ

We understand how important Internet security is to you. For your safety, we only store the personal information that is necessary to verify the security of your account on our fully encrypted 128-bit SSL server. More importantly, we DO NOT store payment details. We are proud to have partnered with Payfort, who we believe to be the most reliable and safe online payment portal in the Arab world, to handle our payments with maximum security.

We support the latest versions of Google Chrome, Mozilla Firefox, Safari and Microsoft Edge. You shouldn’t have any difficulty accessing our website and content on any of the latest browsers that support HTML5.

Please click the "Forgot Password" option on the login page and enter your registered Email ID to receive a confirmation Email message with a link to change your password. In case you do not receive the password-reset Email in your Inbox, please look for it in your Spam, Junk, Trash, or Archive folders. If you still can't find it, please drop us an Email at support@maraam.io

Yes, we do! Certificates of Completion for our courses are awarded to learners who achieve a passing score of 90% on a final quiz made up of 40 questions. These certificates can be saved on your social media profiles. The primary aim of these certificates is to demonstrate your understanding among the Maraam.io community, rather than academic accreditation.

Yes, you can! The Maraam.io App is available from both Apple and Android stores. We encourage our users to download our mobile App to take their learning experience wherever it best suits them. What’s more, all your learning progress is completely synced so you can continue from where you left off on any device, anywhere. However, you won’t be allowed to login with the same account on more than two devices at the same time.

The free trial is not limited by time, but it limits access to 3 courses and 3 book summaries of your choice.

Yes, we do! We offer corporate subscriptions at specially reduced rates. We can also create bespoke content tailored to the training needs of your organization. Please send an Email to our business development team at sales@kldera.com for more details.

Feel free to drop us an Email at support@maraam.io, or send a msg through clicking the ‘Ask a question’ icon below.